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2 thing doctors said patients could do to get better care; 61 percent said it would help "very much." But 70 percent said that since they had started practicing medicine, respect and appreciation from patients had gotten "a little" or "much" worse. Patients who gave their doctors high marks for "professionalism" were more likely to be highly satisfied.We measured professionalism by looking at whether patients thought they had been treated respectfully and whether their doctor seemed technically competent, took their medical history into account, listened with patience and understanding, and spent enough time with them.We have teamed up with Guy's and St Thomas' NHS Foundation Trust and the South London and Maudsley NHS Foundation Trust in a partnership known as King’s Health Partners Academic Health Sciences Centre.We are working together to give our patients the best possible care, so you might find we invite you for appointments at these hospitals.The more of those standards their doctors met, the higher the patients' overall satisfaction.
Being respectful and courteous toward your physician was the No.
Most doctors said that it was "somewhat" or "very" helpful for patients to ask them questions and occasionally question their recommendations; a mere 4 percent thought those strategies were downright unhelpful.
Noncompliance with advice or treatment recommendations was the top complaint doctors had about their patients.
This page contains a summary of what we do with patient information.
This is explained in more detail in our leaflet, Your NHS Health Records.